【新唐人2012年1月12日讯】1月9号，1月9号，“12306.cn”火车订票网站的点击量超过了14亿，这个由铁道部下属企业开发维护的网站，由于访问量太大，服务器能力无法支撑，几次濒临瘫痪。一些旅客遭遇购票失败仍被扣款等问题。火车订票网站饱受诟病。有关人士认为，车票发售权由国有企业垄断，缺乏自由市场竞争，专业不足。
大陆每年新年返乡已成为最大难题之一，今年首度在网路贩售火车票。9号，订票网站点击次数从日均10亿迅速攀升到14亿。可是，正因为访问量过大，不少旅客在网购车票时，频频遭遇系统繁忙而无法访问。
一名网友表示，铁路的购票网太坑爹了！！我到上面一看20、21号没票了，都快绝望了，有的车连无座的票都没了！！最后登录上了，还要激活ID，激活后，就刷不进去了。
还有民众发微博说：“网络订票根本进不去，好不容易进了一次，没票了。”
一位大陆民众网上购票后愤怒的表示：“什么网络购票？我早6点一直到晚23点守在网上买青岛到哈尔滨的票，网络一直显示无票。这不是糊弄人吗？”
另外，订票系统“吞了钱没有出票”的问题也频频出现。许多人在网上购票显示成功，收到的电子票确认短信也显示所有购票者的姓名、票额。但到窗口取票时却短少了票数或根本没出票。还有民众按照网上订票流程购票，通过网银支付车费，银行网页上显示“支付成功”。结果，网站上却显示订单未成功。
《第一财经日报》报导，“12306.cn”主要由“北京经纬信息技术公司”经营，这是一间1992年成立的国企。由“铁道部信息技术中心”和铁道部直属企业——“铁道科学研究院”开发和维护。
铁路局客户中心王先生：“12306这个网站是铁道部统一在进行管理的，它不是各个铁路局的。”
报导说，前雅虎中国总经理谢文表示，铁路系统的问题就在于不找最好的，只找自己人，“肥水不流外人田”。
前大陆铁路工程师詹先生认为，铁路购票这里头有权钱交易的回扣问题，加上中国铁路一直是一个计划经济产物，在目前这种虚假的市场经济中，正好提供了腐败的温床。
前大陆铁路工程师詹先生：“上网的票肯定不是全部应该出售的票，铁道部上上下下的部门、以及各路局等下属单位的头头脑脑们，他们都会分一杯羹。包括政府的各级政府的各个部门以及铁路的关系单位这些都是有票的配额的，这些都不会放到公开的网上，如果那样做的话，就等于把这些事情都曝光了。”
詹先生还指出，即使把这些票全部上网，或全部放到窗口去卖，同样解决不了民众买票难的问题。
詹先生：“过去的10年间，铁道部采购客车数量极为有限。铁道部近年获得了超万亿的投资，但主要投向高铁，实际对铁路客运贡献较小，能够承担春运客流量的比例最多不超过10%。”
根据互联网排名网站Alexa的排名，1月9号，火车订票网站“12306.cn”单日访问量已飙升到全球106位。报导说，它的排名，将随着中国新年返乡潮高峰的到来而继续上升。令人担心的是，民众购票问题，也将随之上升。
新唐人记者易如、唐睿、朱娣采访报导。
State Monopolized Booking Website Collapses as Holidays Approach
On January 9th, the Chinese official train booking website,
12306.cn, collapsed with over 1.4 billion clicks.
This website was developed and maintained by
a subsidiary of the Ministry of Railways.
Its server could not support the high volume traffic and
experienced multiple failures.
Some passengers were charged for failed bookings.
The website has become the target of complaints.
People believe the state monopolized booking authority
suffers from lack of free market competition and lack of professionalism.
In China, going home for the Chinese New Year has become
one the biggest challenges of the year.
This year, train ticketing went online for the first time.
On the 9th, the ticket site 12306.cn had 1.4 billion visits,
a drastic increase from the average of 1 billion per day.
High volume traffic caused a temporary crash.
A netizen said that the railway online booking site was useless.
“I felt hopeless when I found out there’s no tickets for the 20th
and 21st, even standing tickets are not available in some cars.
Finally I was able to register online, and then it asked to
activate an ID. After that, I could not go any further."
A micro blog post stated “Can’t go into the online booking
at all. Finally got in once, but there’s no tickets."
A person angrily complained after trying to book a ticket
online, “What online booking?
I have been waiting since 6am until 11pm and trying to buy
a ticket from Qingdao to Harbin.
The website showed none available.
Isn’t it fooling people?"
Besides, people also frequently experienced being charged
without receiving their ticket.
Many people successfully booked online, and received
confirmation with purchaser’s name and ticket price.
However, when they went to the ticket center to retrieve
the tickets, they would either obtain insufficient tickets or the tickets are not processed at all.
Some people went through the online ticketing process
with online banking.
When the online banking showed “successful transaction,"
the online ticketing showed the order was not successful.
First Financial Daily reported that 12306.cn is managed by
the Beijing Jingwei information technology company,
a state-owned enterprise established in 1992.
The website is developed and maintained by the
Information Technology Center of Ministry of Railways
and Academy of Railway Sciences,
a subsidiary of the Ministry of Railways.
Railway Administration Customer Center Mr. Wang,
“The 12306 website is directly managed by the Ministry of
Railways, not by an individual railway station."
It is reported that the former general manager of Yahoo China,
Xie Wen, had said that the railway system problem is not to look for the best (technique),
but to find their own people, so that
“the interest is kept for self."
Former railroad engineer, Mr. Chan, believes that there’s
a price kickback issue along with the railway ticketing,
coupled with the fact that the railway is a product of
a planned economy in China.
In a false market under the current economy,
it has provided a hotbed of corruption.
Former railroad engineer Mr. Chan: “The online tickets surely
will not be all the tickets that are supposed to be sold.
Every department and every subsidiary unit of the Ministry of
Railways would like to share the interest.
Various levels of governmental departments and relevant
railway units might have ticket quota that’s not available to the public online.
If they do, it’s pretty much exposing the whole thing."
Mr. Chan also pointed out that even if all of the tickets
were made available either online or at the ticket center,
it would not solve the public’s ticket problem.
Mr. Chan: “In the past 10 years, the Ministry of Railways
purchased only a very limited number of passenger cars.
In recent years, the Ministry of Railways won over
a trillion in investment funds,
but mainly for high-speed rail which has a relatively small
contribution to passenger transportation;
it covers at most 10 percent of the New Year traffic loads."
According to Internet Traffic Stats site Alexa, the railway
ticketing site 12306.cn ranked 106th in the world on January 9.
It is reported this ranking will continue to rise upon the
approach of Chinese New Year when people are going home.
The worrisome booking problem may also rise.
NTD reporters Yi Ru, Rui Tang and Zhu Di.
