【新唐人2012年3月16日讯】正值“3.15消费者权益保护日”，大陆各行业再次轰轰烈烈投入打假的话题。在当今互联网时代，最热门的信息多来自于网络，一些非法网站看到消费者期待维权、企业害怕被曝光这一特殊市场，打着“消费维权”旗号，向企业出卖消费者的投诉每条近千元，“3.15”更变成他们的“发财节”。
近期北京有数百家黑网站，打着为消费者维权的旗号，利用一些“不干净”企业怕被曝光的这一特殊市场，套取消费者投诉信息，然后转向企业收费删帖。
《新京报》记者最近分别同“315消费者之声”、“315投诉门户网”、“315维权网”、“315专区”等近20家网站联系，他们都表示能“付费删帖”。
一家“315”网站的负责人介绍，建立一个315网站成本非常低，租个地方或在家办公都行，每天最多能删30－40条投诉的贴子，一天收入数万元，每删除1个帖子少则3、5百元，多则上万元，删3、5条帖子，整个网站就算回本了。即使被查封，花几百元重新注册域名，照样删帖收费。
网上搜索“315”三个数字，或是“消费者维权”，瞬间就蹦出数以百计以“315”开头的网站域名。低投入、低风险、高产出，是“315”网站遍地开花的因素之一。
《中国天网》发言人蒲飞指出，打着“315”名义收费的诈骗网站1995年就有了。
蒲飞：“长期以来就有一些人打着所谓的‘315’网站或者‘打假’网站的旗号向一些企业，本身有一定违法行为的企业，收取一定的费用，这种费用往往是以保密费或报导的出差费为名头收取的。这种事情大概1995年中国有互联网开始以后，其实有一些网络就长期这么干。到现在为止，很多大型的诈骗网站也是存在的。”
蒲飞指出，中国法制和相关规定不健全，给了这种诈骗网站一些生存空间。
蒲飞：“像这种诈骗网站的一些生存空间，就因为这些诈骗网站比较多，一些人就拿着维权人士的名头招摇撞骗，也给真正的维权者带来很大的困扰，也给很多法律工作者，律师啊，一些行业带来了负面形象，正是当局的一种隐藏式的纵容，才让这种情况愈演愈烈。”
这些非法网站几乎都有一个共同点，就是找遍所有网页，都没有联系地址和电话，只有一个QQ号码链接，点击链接就会弹出“315客服”QQ聊天窗口。一家名为“315投诉门户网”的客服QQ声称，有些315网站坑客户，即使你给过钱，也可能会遇上“删一条又扩散10条”的局面。
蒲飞：“像这种‘315’网站，它们的目地就是出名还有收钱，收取一定的费用后，很快帮你消去一些网上的负面评价，其实负面评价本身就是他们自己做出来的。如果愿意支付费用，它就不扩散或帮你扩散你竞争对手的负面消息，如果你不给费用，它就会帮你扩散出去。”
“315”消费者投诉网，是当局设的一个受理消费者在线投诉，为消费者提供法律援助的网站，现在却被一些人用来诈骗，捞钱，每年的3月15号，就成了这些网站的赚钱节。
前山东大学教授孙文广指出，追根结底是国家的法制，中国没有一个独立的、认真负责的保护民众权益的这样一个司法体系，就给了民间诈骗网站生存的空间。
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“315” fraud websites profit under the banner of protecting consumer rights
As “World Consumer Rights Day” on March 15th approaches,
the topics of anti-fraud are hot all over mainland China.
The most popular fraud cases take place on the Internet.
Although consumers expect their rights to be protected, fraud websites continue to profit.
Under the name of “protecting consumer rights,”
they sell consumers’ complaint messages to the corresponding companies, who are frightened by exposure.
Each message can be sold for as much as nearly a thousand
Yuan on average, which turns the Consumer Rights Day into a money making day for those lawbreakers.
Recently, more than a hundred fraud websites emerged
in Beijing.
These companies first collect complaint messages from
consumers under the banner of protecting rights.
The sites know that some companies who receive complaints
would rather pay instead of being exposed,
so they blackmail companies for money in exchange for
deleting the relevant complaints.
A Beijing News journalist contacted nearly 20 websites
including “315: Voice of consumers,” “315: Complaint Portal,” “315: Rights Protection”, and “Special Zone of 315.”
All of these sites disclosed that companies can pay a fee
to have complaints erased.
According to the chief of one 315 website, there is little
overhead in setting up such a website. Webmasters can work at home or in a rented room.
The sites can earn upwards of tens of thousands Yuan
by deleting 30 to 40 complaint posts per day.
For each deletion, the company needs to pay from hundreds
to as much as ten thousand Yuan. The income from 3 to 5 deletions will pay for the website.
Therefore, even if the website is shut down, the blackmailers
can easily register another site with the several hundred Yuan and continue with the business.
When searching for “315” or “Consumer Protection”
on the Internet in China, results yield hundreds of websites with names starting with “315.”
Low cost, low risk and high profit are the driving forces
behind the many 315 websites.
The speaker of China’s Tianwang, Pu Fei, pointed out that
such fraud has appeared as early as 1995.
(Pu Fei): ”For many years, there have been fake “315”
or “anti-fraud” websites which charge companies for unlawful services.
The itemization on the receipt is usually “keeping secrecy” and
all sort of consultation or planning fees. Since the Internet’s appearance in China in 1995,
a constant stream of this website business has existed.
Even now, many large-scale fraud websites still exist.”
Pu Fei further commented that the legal system and relevant
regulations in China are severely flawed, which provides room for fraud to exist.
(Pu Fei): ”The number of such fraud websites is quite large,
which also provides room for more to exist.
At the same time, some of them are disguised as rights’
activists, which has brought great trouble to the real ones.
They also leave the public with a negative impression
of the law-related professions such as lawyers.
The inaction of the authority helps intensify the
illegal activity.”
One common link with fraud websites is that no contact
information can be found except a link to a QQ number.
A chat window pops up with a click of the link.
A customer service representative from the website
“315: Complaint Portal” revealed that some 315 websites
cheated their “customers” as well.
After the company paid the site to delete a complaint,
the site spread others themselves.
(Pu fei): ”All of the illegal 315 websites aim only at
money and fame.
Although they help erase some negative messages online,
many of those messages are indeed produced by themselves.
If a client is willing to pay, they will stop spreading negative
information about their services or they can spread them about your rivals.
On the other hand, if you don’t pay, they create false
criticism.”
The 315-related websites should provide help in law
in response to online consumer complaints.
However, the rampant fraud has turned March 15th
into a money making day for lawbreakers.
A former Shandong University professor, Sun Wenguang,
commented that the flawed legislation in China is the reason behind these radical frauds.
Since there is no independent, responsible legal system
to protect civil rights, room has been left for the fraud websites to survive and prosper.
